S/N

Name of award

Prize

Details

Platinum Leadership (new)

$5,000,

Individual Award Trophy, Award certificate

Presented to Community Care leader who demonstrated exemplary leadership in driving excellence and innovation to shape a robust and capable Community Care sector

2. 

Gold

$200,

Individual Award Trophy, Award certificate

Presented to individual staff who demonstrated exemplary service to both internal and external customers, and inspired other staff towards service excellence in the organisation

3. 

Silver

$100,

Award certificate

Criteria

Platinum Leadership Award

Length of Service

Total 5 Years of Service

Contributions to the Organisation and Sector

1. Led Organisation-Wide Change which Pioneered  Innovative Practices / Services Delivery
2. Drive Model of Care that has proven Impact on Community Care
3. Role Model in Driving Collaboration with Other Stakeholders / Professional Groups / Organisations

Criteria

Silver Award

Gold Award

Number of Compliments and/or Service Quality Awards received

Minimum 3

Minimum 5

Length of Service

Minimum 1 Year

Minimum 2 Years

Contribution to the Organisation

1. Provided outstanding service to internal/external customers which inspired other staff towards service excellence
2. Participated in at least 1 Quality Improvement Project

Individual Award Category

Number of full-time staff

Small

(<100 staff)

Medium

(101-400 staff)

Large

(≥401 staff)

Total number of allowable nominations per parent organisation/HQ:

(Silver and Gold inclusive)

10

30

50

Platinum Leadership Award

1

1.

Clinical Quality Improvement

Gold: $1,000, Team Award Trophy,

Award certificate

Silver: $500,

Award certificate

Recognise outstanding quality improvement projects and practices implemented in the areas of:

1.      Clinical Quality

2.      Client Experience

3.      Productivity and Digitalisation

Use the Team Poster Template to submit the poster in the nomination form. 

2.

Client Experience Improvement

3.

Productivity Improvement and Digitalisation

Common criteria

Projects will be assessed on the following:
• Improvement Methodology & Analysis Quality

• Scale & Sustainability

• Learning Lessons for Improvement

Specific criteria for each category

Improvements in the clinical care processes

Improvements in service processes 

Productivity impact

(either by process improvement or adoption of digital or assistive technology)